2003 Custom Home PacesetterAwards

Building a custom home business is every bit as complex as building a custom home. To prosper, a builder must master a wide range of skills. Success depends on finely honed marketing and management skills, superb customer service, a keen sense of design, complete command of production procedures, and an innovative spirit that continually seeks better ways to do things. The Pacesetter Awards, co-sponsored by CUSTOM HOME and the National Association of Home Builders’ Single Family Custom Builders Committee, celebrates excellence in these key areas of the business. This year we honor 14 outstanding builders from 12 companies who have demonstrated a high level of achievement in one of these critical areas: management, marketing, customer service, design, production, or innovation. Their stories, which appear on the next 12 pages, show what it takes to be the best in the business.