Warranty Manager
What other roles in homebuilding have you had?
What is the role of a warranty program in homebuilding?
What automated systems have you used in the past?
How have you managed a warranty program in the past?
What is the importance of customer referrals?
What is an acceptable timeframe to resolve warranty items once they are received?
What is a reasonable expectation of how much should be allocated for warranty?
How have you tracked warranty items in the past?
How do you confirm a warranty item is completed?
How do you schedule multiple vendors to visit a home to resolve a warranty item?
Should a customer be expected to sign off on a resolved warranty item(s)?
