Century Communities, Inc. said late Friday it is taking steps to ensure real estate agents have the resources they need to support clients and sell homes during the COVID-19 crisis. Agents can now register clients remotely by calling ahead to community Sales Centers, ensuring their commission is protected at a time when clients might find themselves touring communities virtually rather than in person. Sales teams will also keep agents in the loop—through video chat or phone call—whenever their clients are shopping remotely.
“We deeply value our agent partners, and we want to assure them that we’re here to help however we can during these challenging times,” said Liesel Cooper, president of the West and Mountain Regions. “We know that, together, we’re better able to help buyers navigate the process and find their dream home.”
Century Communities has also rolled out a number of virtual home buying resources to help agents and their clients shop for and purchase new homes online. Resources include:
- Online Sales Consultants
- Real-time video appointments with walk-throughs of communities and model homes
- Comprehensive information on all communities, floor plans and quick move-in homes at CenturyCommunities.com—complete with home photography and renderings, virtual tours, home-site maps, community directions and more
- Ongoing communication with community sales agents by email, text or phone
- New home contracts through DocuSign
- Electronic earnest money deposits
Additional information about virtual home buying is available at Live.CenturyCommunities.com/HomebuyingMadeEasy.
