Joe Roy, president and founder of Charlotte, N.C.âbased Meeting Street Communities, has been in love with traditional neighborhoods his entire life. Growing up in Baton Rouge, La., he spent his childhood âwandering through the Garden District,â an upscale neighborhood listed on the National Register of Historic Places. âI couldnât tell you why I enjoyed it, but I did,â he says. âEvery little street had something to keep me going to the next block.â
As he grew older, he got the same feeling when he visited great traditional neighborhoods in places such as New Orleans, Charleston, S.C., Boston, and Washington.
Armed with a degree in construction management from Louisiana State University, Roy spent his early career doing estimating and cost accounting for a large design/build firm. He worked on manufacturing facilities for Dupont and Westinghouse, developing product prototypes and designing tight management systems.
In 1996, Roy followed his heart and his ambition to open his own business. With a partner, he started the residential development firm that would become Meeting Street. They had two communities underway and contracts for several presales. Roy ran the company. His partner, custom home builder David Simonini, was its front man.
âHe loved the limelight, loved the attention,â Roy recalls. But Simoniniâs personality got the better of him. He was indicted and served 33 months in federal prison for money laundering and fraud before being released last year. âHe nearly took me down with him,â says Roy. âWe lost all our sales when he filed for bankruptcy. But we had a great concept and a great product. I bought him out, fired every attorney and CPA, and ended up with three or four employees that had been there from the start. We decided to scale it down, make a small custom home, and make it affordable.â
Economical Infill
Roy did that by combining his love of traditional neighborhoods with the skills heâd developed as an estimator and cost accountant. The companyâs core product is affordable urban infill townhomes. They account for 80 percent of Meeting Streetâs sales. The other 20 percent is made up of luxury townhomes, single-family detached, and live/work units.
âOur amenities are not swimming pools, clubhouses, and big lots,â says Robert ÂSwaringen, who oversees sales and land acquisition for Meeting Streetâs divisions in Charlotte and Charleston. âTheyâre coffee shops and grocery stores. Our buyer likes to come home from work, park the car, and walk to dinner. Towns know that and call us.â The typical buyer, Swaringen says, is a woman between the ages of 28 and 33. Most are single; few have children.
âWe did focus groups with Realtors and asked about pricing,â Roy says. âIf they said they thought the units could sell for $200,000, we said, âHow about if we priced them from $148,000 to $175,000?â They said they could sell them all day long at that price. Thatâs what we wanted.â Prices for the townhomes actually start as low as $135,000.
Roy bought his plans from a local architect âwho didnât think they were worth anything. I bought his live/work plans, too.â Roy chose a simple box for the structure of the house, rejecting the intricate roof lines that were popular on products built by national builders that had entered Charlotte.
âI thought that if we took the extra details off, we could put in nice windows and doors,â Roy says. âThatâs it. We make them as affordable as we can with high-quality materials.â
By cutting that cost, he could spend Âextra money to add touches of architectural styling and to use good-quality, low-Âmaintenance materials for the exteriors. It keeps the neighborhoods looking nice for years and reduces his warranty costs.
âDevelopers drive through the neighborhoods and say the townhomes look great,â Roy says. âThatâs created more opportunities for us.â
He invested upfront to fully integrate the companyâs systems from prospect tracking to warranty service, which eliminates redundancies and turf wars between purchasing and accounting that drove him to distraction at Dupont and Westinghouse. âIf we had paper files here, our office would be twice as big,â Roy says.
Panel Discussion
He hired a former Pulte builder, Scott Dirkschneider, to incorporate efficiencies that are common at national builders. But he also told Dirkschneider that he wanted to do panelized construction.
âScott said theyâd tried it at Pulte, and it didnât work,â Roy says. âI wanted to try it anyway. Panels are quicker, easier, and more efficient. We save money because every house is the same. Our window heights and sizes are always the same. The door frames are always the same. We donât have six dumpsters of trash on the jobsite. We donât have lumber shrinkage.â
Meeting Streetâs purchasing manager Amy Whidden, initially a skeptic about panelization, has become a convert. âThereâs less error and less waste,â she says. âWe see exact efficiencies. Yes, it costs us $1,100 more per house to do it, but it might allow us to do 20 more starts a year. A builder would spend a day on a framing check with stick-built. We do it in three hours.â
She now buys panels as if she were buying loose lumber. âWe used to lock in prices for a year,â she says. âNow we buy it as a commodity. Weâve got all the efficiencies of panels with the benefit of the market volatility.â
She also does takeoffs so she knows âexactly what to buy if we canât get panels. If a panel guy quits [the business], we have a plan B.â In fact, of all the processes the company has in place, Whidden says panelization has made the biggest impact on its ability to build smarter.
âIf we went back to loose lumber, weâd have theft, short shipments, and variances,â she says. âThe townhomes may vary [by] $400, plus or minus. If thereâs a bigger variance, itâs the land.â
This level of accuracy in projecting its costs allows Meeting Street to meet its goal of building quality homes at an extremely affordable price point, which in turn lets it reach first-time buyers.
âOur buyer is a discriminating buyer,â Roy says. âTheyâre not shopping at Wal-Mart. Our pricing goal is to make a good profit. I never had an ambition of making a ridiculous profit.â
Learn more about markets featured in this article: Baton Rouge, LA, Charleston, SC, Charlotte, NC.