Building a custom home business is every bit as complex as building a custom home. To prosper, a builder must master a wide range of skills. Success depends on finely honed marketing and management skills, superb customer service, a keen sense of design, complete command of production procedures, and an innovative spirit that continually seeks better ways to do things. The Pacesetter Awards, co-sponsored by CUSTOM HOME and the National Association of Home Builders’ Single Family Custom Builders Committee, celebrates excellence in these key areas of the business.
This year we honor 14 outstanding builders from 12 companies who have demonstrated a high level of achievement in one of these critical areas: management, marketing, customer service, design, production, or innovation. Their stories show what it takes to be the best in the business.
2003 Pacesetter Awards
Excellence in Customer Service
Excellence in Innovation
Excellence in Management
Excellence in Marketing
Excellence in Production
